Support

Contact

Email hello@nomly.space. Include your RITE app version, iOS version, iPhone model and a short description. Do not send passwords, payment-card details or unnecessary health information.

Camera-counted workouts

• Give RITE camera and motion permission in iOS Settings.
• Place the phone on a stable surface and keep the body area needed for the selected exercise visible.
• Use the camera-flip control if the other camera provides a clearer view.
• If counting remains incorrect, export diagnostics from RITE’s Support section and review the package before attaching it to your email.

Subscriptions and purchases

Use Profile → Settings → Restore Purchases to recover verified purchases. Use Manage Subscription to view or cancel RITE Premium through Apple. Deleting a RITE account or the app does not cancel an Apple subscription.

If Apple completed a payment but RITE did not deliver access, keep the app installed, reconnect to the internet, use Restore Purchases and contact us if access is still missing. Refund requests are handled by Apple.

Delete your account

Open Profile → Settings → Delete Account. RITE shows two confirmations, erases account data and returns to onboarding. If deletion fails, keep the error message and contact support so we can investigate.

Safety

RITE is not a medical or emergency service. Stop exercising if you feel pain, dizziness or unusual discomfort. Contact local emergency services for urgent help.